I didn't get a chance to go past the young man sitting at the entrance. I've never been to one that wasn't welcoming until today. I also review my experiences on my social media blogs. I travel a lot to different dispensaries in my spare time. I don't like going to establishments that make me feel like I'm a hassle or not welcomed. It's very important to greet customers and make them want to come back. I'm noticing quite too often some of these workers don't have good customer service skills. I hate writing these types of reviews but feel businesses need to better train their employees about professionalism. I have given them numerous opportunities to remedy this situation, but they have rejected me at every turn. This place sold me a broken cart, played with the accounting to offer me less than half of what I paid for it as a refund, and now expects me to be happy with being almost one third of the way to a new one with their refund, while still being on the hook for the taxes I paid on the broken cart they sold me. If I were to just accept the $25, it would mean that I would be able to pay less than one third the price of a new cart of the same type I purchased that did not work. When I contacted them about a refund, they only offered me $25 (remember that I paid $120 for two carts of equal price, which anyone would consider $60 each), citing that they chose to apply ALL of the savings for the two for $120 deal arbitrarily to the cart that did not work, thus meaning that my receipt showed that I paid almost nothing for the broken cart that needs to be refunded and full price for the one that worked. did not work at all from the moment I opened the packaging.
THIS PLACE WILL SCAM YOU!I went here and purchased two cartridges in a two for $120 deal, and one of the cartridges. Something that was greatly lacking on your part during my transaction. He also told me that he would (because I requested it) alert his supervisors to what happened so that others would not be duped.I even presented my Medical Cannabis Card to the clerk filling the order.Any discussion of your policies can be and should be done publicly-not via email. He provided no explanation why I wouldn’t have been told so when I PRESENTED MY MEDICAL CANNABIS CARD!He was nice enough to provide me with the location of a ZenLeaf medical dispensary. He reflected that it is upsetting to not have been told that that location was only for recreational purchases. When I called the day after the purchase, the man on the phone said that he was sorry that happened. recreational.I handed the greeter my Medical Cannabis ID.I didn’t realize that I had paid 30% tax until I got home.I regret tipping.EDIT: I am not sure why I would email your corporate office. read moreĪvoid this place.They were too worried about making a sale to inform me that all the sales are considered. They even had the $25 offer they made to me expire. I have given them numerous opportunities to remedy this situation, but they have rejected me at every turn.Update: Even after they replied and pretended to care about my issue after leaving this review, I have still not gotten my money back.
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